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OUR SERVICES

our services

Custom Window and Door Specialists

Whether you’re wanting to installing a new window or the perfect entrance door for your poperty, you can trust Richard James to provide the perfect fit.

Our bespoke, premium-quality, timber windows and doors offer the perfect combination of detail and craftsmanship. We combine style with performance, and each product is crafted to perfection without compromising on either.

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Our Premium Handcrafted Products

Our bespoke timber windows and doors are suitable for any property. We create timeless designs that will add beauty and character to your home or business, bringing a sense of luxury and style.
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Windows

Whether you’re wanting to replace a single window or a whole property with windows, preserve the heritage of your home or enhance the character of your property, at Richard James we will work with you to interpret your vision.

windows
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Doors

Our bespoke timber doors are built to last and designed to stand out. Whether your property is contemporary or period, industrial or rural, we will work closely with you to design, build and fit doors that are as unique as you are.

doors

Materials

The Perfect Finish

With a wide range of glazing and hardware to choose from, your windows and doors will be unique to you and your property. Beauty and elegance come as standard.

 

view finishes

manufacture and installation

Installation is the most critical stage in the process

As a FENSA approved installer we are continually assessed to ensure our work complies with building regulations. All our installations come with a GGFI 10-year Insurance Backed Guarantee (IBG).

installation

Looking for inspiration? Take a look at our gallery.

Our windows and doors bring an exquisite and unique touch to any property, and can be customised to suit spaces both large and small, and from any period or style. Our gallery is a showcase of our work and should provide you with plenty of inspiration for your project.

Gallery

Request A Free Consultation

If you have any questions or you would like to discuss your project in more detail, then we’d love to hear from you. To help us start the process, and to provide you with an idea of cost, we just ask that you provide us with some details of your project.

REQUEST CONSULTATION

Testimonials

What Our Customers Say

Quality and service are very important to us, but don’t just take our word for it. See what our customers say about the service, quality and value of our work.

We are absolutely delighted with the craftsmanship of the windows and the fitting service was excellent too.

We are happy to recommend you to other customers should you wish to refer them to us or if anyone wants to view them as an example.
Mrs Haslam
Mrs HaslamCasement Windows
I cannot fault Richard James. They replaced 14 sliding sash windows in our house. They were not cheap but competitively priced and for the quality of the work they were excellent value. Beautiful windows, expertly fitted by staff who were a pleasure to have in the house. They were highly professional, attentive, great communication, hard-working, thoughtful and good company.

A visit to the workshop was well worth it to see what excellent standards they work to. They are simply a superb company I cannot recommend too highly.
Matthew Greening
Matthew GreeningSliding Sash Windows
Richard James fitted two new windows in our house, the oldest house (over 100yrs old) in Darras Hall. My wife and I were delighted. We were worried that the surrounds and wallpaper would be damaged or stained. However, they were left in pristine condition, and I stand and admire the workmanship.

Very pleasant team too, and no mess.
Peter Masterman
Peter MastermanWindows
Over the past 18 months I have had a French door and bay window manufactured in Accoya by Richard James. I cannot speak highly enough of the quality of workmanship in the manufacture and installation of the doors and windows and would unreservedly recommend this company.
Anthony Cook
Anthony CookFrench Doors
We needed to replace a metal up and over garage door and our front door. We wanted to go back to traditional wooden doors that would be in keeping with our traditional semi-detached home. From the moment we contacted the team for design and concept ideas right through to project completion we have been impressed and extremely satisfied with their professional, quality of work and communication throughout.

It was evident after the initial consultation the team are committed to offering the highest quality of product and design, delivered with the very best levels of customer service. We cannot recommend this company highly enough.
Lynn Barron
Lynn BarronGarage Door and Front Door
I am very happy with the window installation at the Church Street site. The workmanship is of a very high quality, paint finish is very good, and the glazing bars have been manufactured, cut and installed impeccably, communication was very good between myself, Jimmy, Dan and Adam, their client handling was also very good.

I will be putting any future work your way and would recommend you to anyone seeking bespoke manufactured specialist joinery.
Michael
MichaelUp North Group Project Manager
The service I’ve received from Richard James Joinery has been exemplary. All the guys are always polite, courteous, timely and go the extra mile to ensure that their work is of a high standard.

I’d recommend their work to anyone.
Mr Pocock
Mr PocockCustom Kitchen Island
We found the service you gave us absolutely fantastic from start to finish. We had other joinery/window suppliers in to quote for the replacement windows but didn’t find any of them matched the quality of your windows, in particular the attention to detail. We have been absolutely delighted with the windows you’ve supplied to us. They are in keeping with our Victorian house but the difference to noise reduction and draughts has made a huge difference.

We cannot fault the service from start to finish and the quality of the windows is fantastic.
Mrs Parkinson
Mrs ParkinsonSliding Sash Windows
An excellent service from start to finish on a stunning stable door for my seventeenth-century cottage. I really appreciated their knowledge of the products which they craft from scratch, and the detailed information which they were more than happy to send me on the specifics of the door and locks etc. in the early stage of design. It was the best customer service experience of my life.

The door is really special, installed with a great deal of care. It was well worth the investment. I whole-heartedly recommend this company for anyone who wants to improve the character of their home, but especially people with historic houses.
Leona Skelton
Leona SkeltonStable Door for 17th Century Cottage
I needed new windows for my entire house. Richard James made me excellent quality windows and frames and arranged for them to be fitted. They are beautifully designed, built to last in hardwood and came beautifully spray painted. I am amazed how good they look. They allow so much more light into my home.

All the team have been really friendly and helpful and gave useful advice. We were delighted to get such good quality work for a reasonable price. They made the whole process a pleasure.
Mr Laing
Mr LaingWindows
The finished product of our staircase is not only beautifully crafted but also the centre piece of our home. We couldn’t be happier with the service, advice and staircase.

Highly recommend the talented and friendly team at Richard James Joinery.
Ms Graham
Ms GrahamCustom Staircase
We have had two orders from these guys and all I can say is how nice they are to deal with. I have been through a lot of suppliers and the windows and door are by far the best we have ever had, as a joinery company we fit a lot.

Keep up the good work and my next order will be coming shortly.
Micky Wright
Micky WrightMTW Joinery
From start to finish, Richard James Joinery were exceptional!Through advice and guidance the team helped us to perfect our stunning, bespoke front door, which has transformed our home both externally and internally. The quality of their workmanship, and the personable service we received is second to none. They are an absolute pleasure to work with. We were always welcomed into their workshop, and we were taken by their passion and attention to detail. The communication throughout the design, the installation, and the overall finish surpassed our expectations. We highly recommend Richard James Joinery and would like to extend our thanks to Jimmy and the fantastic team. It has been a pleasure to work with them, and we look forward to working with them again in the very near future.
Rachel Rock
Rachel RockEntrance Door
We chose Richard James Joinery to make us a brand new front door from scratch. We had a specific design in mind and decided to visit their workshop after viewing projects on their website they had recently undertaken. We received a very warm welcome by a friendly team and we were able to witness first-hand the outstanding level of carpentry and workmanship. The team guided us through the whole process. The experience is so intimate; you even get to watch them build your pride and joy during follow up visits, which they actively encourage. We now have a beautiful handmade front door exactly the way we envisaged and wouldn't hesitate to recommend this excellent company. Outstanding!
Stephen Rowley
Stephen RowleyFront Door
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FAQ's

All of our quotes are produced free of charge and with no obligation. To request a quote, we just ask that you provide us with some details of your project. Contact us

We offer a full fitting service on all our windows and doors.

We go to great lengths to ensure our products have been fitted carefully and to a high standard, with as little disruption and mess for you, which is why our fitting service is carried by ourselves or a Richard James approved contractor.  Read more

Transportation and installation of the vast majority of our products is carried out by our team at Richard James. If, however you would prefer to collect your item, or use your own contractor we can discuss this with you.

Any product not being fitted by us will require full inspection before we can release it. We also advise you ensure your installer is FENSA or CERTASS verified. Read more

The easy answer is yes; our paint supplier Teknos have a colour matching laboratory which means we can match almost any colour.  Our most popular colour choices for customers, are inspired by Farrow & Ball and Little Greene colours.

However, if you have a colour in mind that is not within our range, we can discuss whether it’s possible to match to your desired colour through Teknos’ colour matching laboratory. The beauty of this option is that you get your perfect colour or colours and we get to paint your product with the best quality paint for the job. 

Most types of untreated wood that are exposed to moisture will rot, however Accoya® wood has natural elements which help protect it from water ingress and rot. As an Accoya® approved manufacturer all Richard James’ products come with Accoya’s ® unrivalled 50-year warranty for wood durability and a 25-year warranty in ground or freshwater.

We do still recommend painting or staining your product to prolong its lifespan.  

All our timber windows and doors are crafted in-house. This includes all wooden components; no beadings or mouldings are bought in.

External joinery has moved forward leaps and bounds in the last ten years, and Accoya® wood has really raised the bar. Although softwoods and hardwoods are still very common, we encourage all of our customers to choose Accoya® wood because of its unmatched performance and durability.

As an Accoya® approved manufacturer all Richard James’ products come with Accoya’s® unrivalled 50-year warranty for wood durability. 

Our door frames are made using Accoya® wood and our cills and threshes are made with hardwood; either oak or sapele. Accoya® wood is used because of its unmatched performance and durability, however it is too soft to use for a component that is going to get high levels of traffic such as door cills and threshes. 

Timber species used by some manufacturers can include Oak, Sepele, Red Grandis, Utile, Iroko plus many more. Oak is perceived as being a superior timber for external joinery work, but this is a common misconception. Oak is highly susceptible to dimensional movement, making it an unreliable timber for use in external items such as window and doors which need to be operational all year round.

This is why we encourage all of our customers to choose Accoya® wood. Not only is it the most sustainable timber available, it also gives us peace of mind as a manufacturer that our products will be problem-free in their operation, throughout their lifetime, due to its superior dimensional stability.

We have recently fitted our brand-new showroom and allows you to look at timber, hardware, paint and glazing options. We are open Monday to Friday 8:00am-17.00pm and Saturday 8:00am-12.00pm. You can find us at Unit 6 Burnhaugh Estate, Hexham, Northumberland, NE46 3HS. Contact us

If your product is being installed alongside other building works, the joinery should be fitted last, in order to prevent damage. Not only can damage occur simply by having multiple people working around an item, but wet trades such as tiling and plastering can cause the microporous paint to blister.

In circumstances where installation cannot wait, every measure should be taken to ensure excellent ventilation and dehumidification.

A FENSA certificate gives you the assurance that your replacement windows and doors meet basic standards and have been installed to a high standard. The certificate ensures the following:

  • It covers the replacement of windows and doors in a domestic setting
  • Your installation is compliant with building regulations
  • The work has been registered with the local council – meaning you don’t have to pay for an inspection.
  • Your installation is energy efficient
  • It verifies your installer’s guarantee is insured

Through our paint suppliers Teknos’ colour matching laboratory we can match to almost any colour scheme. Our most popular colour choices for customers, are inspired by Farrow & Ball and Little Greene colours.

However, if you have a colour in mind that is not within our range, we can discuss whether it’s possible to match to your desired colour through Teknos’ colour matching laboratory.  Read more

All our products are hand-made and hand-finished. Each product is individually painted which means we can fully finish any window or door with a dual colour scheme, to match both the internal and external materials and decor of your home. 

A FENSA certificate costs in the region of £25 and can be obtained via the FENSA website. You simply enter your postcode and pay for a copy and they will send you your certificate.

Of course you can! We are proud of what we do and welcome you to call in to see your jobs progress and have a chat. We are open Monday to Friday 8:00am-17.00pm and Saturday 8:00am-12.00pm. You can find us at Unit 6 Burnhaugh Estate, Hexham, Northumberland, NE46 3HS. Contact us

We provide a fully bespoke service, so if you find a joinery product that you like the look of, we can make it.

Not only that but we can work with you to modify it to produce the highest and most practical standard of product possible.

We’ve fitted a range of windows and doors in locations across the country; you can browse our gallery for inspiration.

Alternatively, many of our customers use Pinterest and Instagram to find designs, colours and themes they like the look of which we can then modify to make unique to you.

How we install your windows will depend on the age of your property. For older properties our windows are fitted from the inside; this to ensure your windows are fitted correctly and in compliance with building regulations.

Whether your windows are fitted from the inside or the outside we will work hard to keep disruption in your home to a minimum. Read more  

The utmost care is taken to deliver quality products and our installers take every care to ensure your property stays as clean and tidy throughout the process. That said, you can always expect a bit of mess when fitting new windows. The age of the building tends to dictate how much mess is involved. The older the property the more mess is to be expected.

If they are fitted from outside the mess if vastly reduced. If fitted from inside you can expect mess and temporary disruption due to the amount of components to strip back. Although this can look shocking, we take every precaution to protect homes from dust and the utmost care is taken to ensure minimal disruption. 

What you can install depends on whether the property is listed, in a conservation area or subject to any other local planning conditions. While some local authorities are more flexible than others it’s worth checking with your local council regarding the style, frame material and opening method of your new windows before going ahead.

The time to fit varies with every job. If your windows are installed from the outside it can be fairly swift and we can have a number of windows fitted and finished within a day, however if we were fitting one traditional sliding sash, you could expect it to take at least one full day for two people. 

Applied bars are glazing bars that are stuck onto the internal and external faces of the glass. A double-glazed unit has a ‘warm edge spacer bar’ running around the edge of the unit which bonds and seals the pains together. With the evolution of technology, we can now get double glazing which can be broken up into numerous pains with back to back spacer bars. These spacer bars are set between the two pains. With the addition of strong, modern glazing tapes we can now apply thin bars to the glass face, aligning them up with the spacer bars to give the appearance of individual pains.

This method allows a modern window or door to maintain the aesthetic character of Georgian or Victorian glazing, but with increased thermal values and security. This method is also more cost effective. 

Visit Us

OPENING HOURS

  • Mon - Fri:
  • 8AM-5PM
  • Saturday:
  • 8AM-12PM

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