Installation Service

At Richard James we pride ourselves on providing seamless and hassle-free window and door installations, ensuring that your home gets a stunning upgrade without any of the stress. Our dedicated team follows a process that guarantees a flawless result, leaving you with nothing but satisfaction.

With Richard James you can trust that your window and door installation will be handled with the utmost care, precision, and attention to detail. Your satisfaction is our priority, and we’re dedicated to delivering results that exceed your expectations.

Window Installation

We believe that every aspect of your home matters, and that includes your windows. Our window installation process is a testament to our commitment to perfection and your satisfaction. From the careful removal of old windows to the impeccable finishing touches, we handle every step with precision and care.

As a FENSA approved installer we are continually assessed to ensure our work complies with building regulations. Once installation is complete, you can apply for your FENSA certificate. All our installations also come with an Insurance Backed Guarantee (IBG).

Bay Window Installation


We start by carefully removing the old windows, ensuring a clean and safe removal process. We also take care of site removal to leave your space tidy and ready for the new installation.

Colour matched to Farrow & Ball No. 2002 White Tie using Teknos paint

New Window Installation

Our team installs the new windows with precision, making sure they fit seamlessly and securely. We conduct operational testing to ensure everything functions perfectly.

Colour matched to Farrow & Ball No. 2002 White Tie using Teknos paint.

External Finishing

To enhance the aesthetics and weather resistance of your home, we apply traditional pointing and mouldings on the external side of the new windows.

Bay Window Detail

Reveals, Architraves, and Window Sills

For older properties our windows are fitted from the inside; this to ensure your windows are fitted correctly and in compliance with building regulations. When windows are fitted from the inside, we remove the current panelled reveals, architraves, and window sills.

Sliding Sash Windows Colour Matched to Farrow & Ball No.30 Hague Blue

Custom Manufacturing

Accurate templates are taken during the final site visit to replicate the originals. We then custom manufacture these items to match the originals, hand-painting on-site to perfectly match the window colour required.

Traditional Sliding Sash Windows With Weights and Cords

Remedial Work

Our goal is to leave your space in pristine condition. Any necessary caulking and remedial patch plaster work surrounding the architraves is repaired, ensuring no work for you to carry out.

Door Installation

At Richard James we understand the significance of a well-installed door, and our door installation process reflects our dedication to delivering excellence in every detail. From seamless removal to impeccable finishing touches, we’re dedicated to providing you with the best possible experience, from start to finish.

DOOR Installation process

Old Doors and Frames Removal

Similar to our window installation process, we ensure the safe and efficient removal of old doors and frames, with site removal to keep your environment clean.

New Doors and Frames Installation

Our team installs your new doors and frames, paying close attention to detail for a secure and flawless fit. We also conduct thorough testing to ensure functionality.

External Frame Finish

To enhance the look and durability of your doors, we apply traditional pointing to the external side of the new frames.

Internal Mouldings

We provide a professional touch by fitting colour-matched spray-painted internal cover laths. In cases where patch plaster work is needed, we carry it out to reveal a seamless finish.

Internal Frame Detailing

We caulk all internal frame and cover lath joints to the internal plaster or woodwork, creating a neat and polished appearance.

Remedial Work

Our commitment to excellence means we strive to leave your space in impeccable condition. Our installation process aims to remove any remedial work for you.

Request A Free Consultation

If you have any questions or you would like to discuss your project in more detail, then we’d love to hear from you. To help us start the process, and to provide you with an idea of cost, we just ask that you provide us with some details of your project.


Transportation and installation of the vast majority of our products is carried out by our team at Richard James. If, however you would prefer to collect your item, or use your own contractor we can discuss this with you.

Any product not being fitted by us will require full inspection before we can release it. We also advise you ensure your installer is FENSA or CERTASS verified.

If your product is being installed alongside other building works, the joinery should be fitted last, in order to prevent damage. Not only can damage occur simply by having multiple people working around an item, but wet trades such as tiling and plastering can cause the microporous paint to blister.

In circumstances where installation cannot wait, every measure should be taken to ensure excellent ventilation and dehumidification.

A FENSA certificate gives you the assurance that your replacement windows and doors meet basic standards and have been installed to a high standard. The certificate ensures the following:

  • It covers the replacement of windows and doors in a domestic setting
  • Your installation is compliant with building regulations
  • The work has been registered with the local council – meaning you don’t have to pay for an inspection.
  • Your installation is energy efficient
  • It verifies your installer’s guarantee is insured

The installation time varies with every job. If fitted from the outside it can be fairly swift and we can have a number of windows fitted and finished within a day, however if we were fitting one traditional sliding sash, you could expect it to take at least one full day for two people. 

We have recently fitted our brand-new showroom and allows you to look at timber, hardware, paint and glazing options. We are open Monday to Friday 8:00am-17.00pm and Saturday 8:00am-12.00pm. You can find us at Unit 6 Burnhaugh Estate, Hexham, Northumberland, NE46 3HS. Contact us

A FENSA certificate costs in the region of £25 and can be obtained via the FENSA website. You simply enter your postcode and pay for a copy and they will send you your certificate.

How we install your windows will depend on the age of your property. For older properties our windows are fitted from the inside; this to ensure your windows are fitted correctly and in compliance with building regulations.

Whether your windows are fitted from the inside or the outside we will work hard to keep disruption in your home to a minimum.  

The utmost care is taken to deliver quality products and our installers take every care to ensure your property stays as clean and tidy throughout the process. That said, you can always expect a bit of mess when fitting new windows. The age of the building tends to dictate how much mess is involved. The older the property the more mess is to be expected.

If they are fitted from outside the mess if vastly reduced. If fitted from inside you can expect mess and temporary disruption due to the amount of components to strip back. Although this can look shocking, we take every precaution to protect homes from dust and the utmost care is taken to ensure minimal disruption. 

What you can install depends on whether the property is listed, in a conservation area or subject to any other local planning conditions. While some local authorities are more flexible than others, it’s worth checking with your local council regarding the style, frame material and opening method of your new windows before going ahead.

Of course you can! We are proud of what we do and welcome you to call in to see your jobs progress and have a chat. We are open Monday to Friday 8:00am-17.00pm and Saturday 8:00am-12.00pm. You can find us at Unit 6 Burnhaugh Estate, Hexham, Northumberland, NE46 3HS. Contact us