Client Testimonials

L. Skelton

An excellent service from start to finish on a stunning stable door for my seventeenth-century cottage. I really appreciated their knowledge of the products which they craft from scratch, and the detailed information which they were more happy to send me on the specifics of the door and locks etc in the early stage of design. It was the best customer service experience of my life. The door is really special, installed with a great deal of care. It was well worth the investment. I whole heartedly recommend this company for anyone who wants to improve the character of their home, but especially to people with historic houses.

L. SkeltonStable door - Haltwhistle
Joanne Hannah

I had all the windows in my listed house replaced by Richard James Joinery. The standard of the windows is fantastic and the fitting impeccable.
Ever care was taken to ensure the least disruption and I give this company my highest recommendation and would use them again without any hesitation.

Joanne HannahListed building - Cheshire
A. Cooke

Over the past 18 months I have had a bay window and french door manufactured in accoya by Richard James. I cannot speak highly enough of the quality of workmanship in the manufacture and installation of the window and doors and would unreservedly recommend this company to residents in Hexham and beyond.

A. CookeSliding sash bay window - Hexham
P. Masterman

Richard James fitted two new windows in our house, the oldest house (over 100yrs old) in Darras Hall. My wife and I were delighted. We were worried that the surrounds and wallpaper would be damaged or stained. However, they were left in pristine condition, and I stand and admire the workmanship. Very pleasant fellows too, and no mess.

P. MastermanWindows - Darras Hall, Ponteland
Mr & Mrs Hayward

Richard James Joinery – can not speak highly enough about the dedication, workmanship and professionalism of the team who have just installed new wooden sash windows in our house in Hexham. They are stunning!
The team live and work, making the windows from scratch in Hexham. It is a 100% bespoke service. Thanks to Jimmy, Dan, Adam, Andrew and Trevor😀

Mr & Mrs HaywardFull house of sliding sash windows and front door
Michael: Up North Group - Project Manager

I am very happy with the final product regarding window installation at the Church Street site.

The workmanship is of a very high quality, paint finish is very good, and the glazing bars have been manufactured, cut and installed impeccably, communication was very good between myself, Jimmy, Dan and Adam, their client handling was also very good. Good team of lads!!

I will be putting any future work your way and would recommend you to anyone seeking bespoke manufactured specialist Joinery.

Michael: Up North Group - Project ManagerChurch Street windowUp North Group
Mrs Haslam

The windows are fab!! We are absolutely delighted with the craftsmanship of the windows and the fitting service was excellent too. We are happy to recommend you to other customers should you wish to refer them to us or if anyone wants to view them as an example.

Mrs HaslamCasement Windows
Micky Wright

We have had two orders from these guys and all I can say is how nice they are to deal with. I have been through a lot of suppliers and the windows and door are by far the best we have ever had, as a joinery company we fit a lot. Keep up the good work and my next order will be coming shortly. 

Mr Weiler

It has been a pleasure to work with Richard James Joinery.  This new business is professional, easy to communicate with and competitively priced.  The workmanship and finishes achieved are of the highest standard, with service delivered on time and without fuss. The design and quality of the products look to last a lifetime. A go to business for our area that we look forward to working with again in the future.  To be highly recommended.

Mr WeilerDoors and windows - Hexham
Mrs Parkinson

We found the service you gave us absolutely fantastic from start to finish.  We had other joinery/window suppliers in to quote for the replacement windows but didn’t find any of them matched the quality of your windows, in particular the attention to detail. (In terms of price you were similar to them but we felt more confident in the quality of the windows from you).

We have been absolutely delighted with the windows you’ve supplied to us. They are in keeping with our Victorian house but the difference to noise reduction and draughts has made a huge difference. We cannot fault the service from start to finish and the quality of the windows is fantastic. We’re looking forward to you replacing the other windows in the house in the coming year

Mrs Parkinson Hexham - Sliding Sash Windows
Mr Laing
I needed new windows for my entire house. Richard James made me excellent quality windows and frames and arranged for them to be fitted. They are beautifully designed, built to last in hardwood and came beautifully spray painted. I am amazed how good they look. They allow so much more light into my home. 
My neighbours all admired the craftsmanship and one of them hired the firm to fit new windows throughout her house.  She was very happy with the results and the trouble Dan and the team took to meet her individual requirements. Other neighbours are keen to follow suit. 
All the team have been really friendly and helpful and gave useful advice. We were delighted to get such good quality work for a reasonable price.  They made the whole process a pleasure.
Mr LaingWindows - Durham
Ms Graham

The finished product of our staircase is not only beautifully crafted but also the centre piece of our home. We couldn’t be happier with the service, advice and staircase.
Highly recommend the talented and friendly team at Richard James joinery.

Ms GrahamHexham - Staircase
Mr Rogers

We would like to thank all the guys at Richard James for a fantastic service. It was great to have such a friendly and helpful team working for us, not to mention the high quality of our new windows. Couldn’t recommend this company more highly.

Mr Rogers Hexham - Windows