The Company. Our core Values. Our Beliefs.

It’s all in the detail

At Richard James we believe that every item that leaves the workshop has to be of the same high standard of material and finish no matter what it may be.

Location, location, location

Based within walking distance of Hexham town centre our door is always open for visitors to call in, have a chat and see what project is underway.

Bespoke projects

As we are truely a bespoke company we invite you to bring your ideas to us so we can bring them to life.

Only the best

As we always try to be one step ahead, we choose to use only the best quality timber, glass, hardware and finish coatings.

Great Support

We are always available, either in person, on the phone, or via email to help and advise you before and after manufacturing your windows, doors or custom project.

SUSTAINABLE TIMBER

Our timber supplier ensures that the timber we use is FSC certified from sustainable and correctly managed forests.

FITTING SERVICE

We offer a full fitting service on all of our products which will be carried out to a clean and high standard.

CUSTOMER SERVICE

Our door is always open for new and old customers to call in and chat, ask advice or see what projects we are working on.

I am very happy with the final product regarding window installation at the Church Street site.

The workmanship is of a very high quality, paint finish is very good, and the glazing bars have been manufactured, cut and installed impeccably, communication was very good between myself, Jimmy, Dan and Adam, their client handling was also very good. Good team of lads!!

I will be putting any future work your way and would recommend you to anyone seeking bespoke manufactured specialist Joinery.

Michael: Up North group - Project manager
Michael: Up North group - Project managerChurch Street windowhttp://www.upnorthgroup.com/

The windows are fab!! We are absolutely delighted with the craftsmanship of the windows and the fitting service was excellent too. We are happy to recommend you to other customers should you wish to refer them to us or if anyone wants to view them as an example.

Mrs Haslam
Mrs HaslamCasement windows

We have had two orders from these guys and all I can say is how nice they are to deal with. I have been through a lot of suppliers and the windows and door are by far the best we have ever had, as a joinery company we fit a lot. Keep up the good work and my next order will be coming shortly. 

Micky Wright
Micky WrightMTW JOINERYMTW JOINERY

It has been a pleasure to work with Richard James Joinery.  This new business is professional, easy to communicate with and competitively priced.  The workmanship and finishes achieved are of the highest standard, with service delivered on time and without fuss. The design and quality of the products look to last a lifetime. A go to business for our area that we look forward to working with again in the future.  To be highly recommended.

Mr Weiler
Mr WeilerHexham - Doors and windows

We found the service you gave us absolutely fantastic from start to finish.  We had other joinery/window suppliers in to quote for the replacement windows but didn’t find any of them matched the quality of your windows, in particular the attention to detail. (In terms of price you were similar to them but we felt more confident in the quality of the windows from you). We have been absolutely delighted with the windows you’ve supplied to us. They are in keeping with our Victorian house but the difference to noise reduction and draughts has made a huge difference. We cannot fault the service from start to finish and the quality of the windows is fantastic. We’re looking forward to you replacing the other windows in the house in the coming year.

Mrs Parkinson
Mrs Parkinson Hexham - Sliding sash windows
I needed new windows for my entire house. Richard James made me excellent quality windows and frames and arranged for them to be fitted. They are beautifully designed, built to last in hardwood and came beautifully spray painted. I am amazed how good they look. They allow so much more light into my home. 
My neighbours all admired the craftsmanship and one of them hired the firm to fit new windows throughout her house.  She was very happy with the results and the trouble Dan and the team took to meet her individual requirements. Other neighbours are keen to follow suit. 
All the team have been really friendly and helpful and gave useful advice. We were delighted to get such good quality work for a reasonable price.  They made the whole process a pleasure.
Mr Laing
Mr LaingDurham - Windows

The finished product of our staircase is not only beautifully crafted but also the centre piece of our home. We couldn’t be happier with the service, advice and staircase. Highly recommend the talented and friendly team at Richard James joinery.

Ms Graham
Ms GrahamHexham - Staircase

We would like to thank all the guys at Richard James for a fantastic service. It was great to have such a friendly and helpful team working for us, not to mention the high quality of our new windows. Couldn’t recommend this company more highly.

Mr Rogers
Mr Rogers Hexham - Windows